We've all been on websites that use live chat software. You know the one that floats in the bottom right hand corner and popups a chat session when you click on it. You get to chat with a person (or char bot) and directly engage, in real time, with the business without having send emails or use contact forms. You may think that such features are only for big business or those with deep pockets but you'd be wrong. You can add a chat system to your website for free or, if you have more demanding requirements, for a small monthly premium.

What Chat System Do We Use?

At Explore Creativity we like to use Chaport for our customers website. The solution is feature rich and does everything we need from a chat system. Best of all it has a free plan and let's be honest, who doesn't like free? Thankfully Chaport do not obfuscate their plans. You can go to their website and sign up for a free plan. As you'd expect there are limitations with the free plan. The biggest of these is that the free plan is limited to one operator. Although it clearly doesn't offer the features of a paid plan, it will suffice for most small businesses. If you do need more their paid plans start at $15 per month.

What is Chaport Live Chat?

Chaport Live Chat will help you increase your sales by converting your website visitors to customers. The installation process is simple and will not take much time. Just add a chat button to your website and start answering your customers’ questions.

With Chaport you do not need to always be online. Your visitors will write to you even when you are offline. You will be able to answer questions via live chat, while customers will receive email notifications.

Among the most important chat tool features are auto-invitations that will help you engage visitors in the communication process and typing insights that will allow the support specialists to provide your clients with fast answers. Other features include integrations with Facebook, Telegram, Viber, saved replies, file sending, detailed visitor info, widget customization, group chats, and even more.

I'm Not Office Based So It Won't Work For Me

Chaport have got you covered. The system is available with web, desktop & mobile apps. If you're out and about you can receive your chats via the mobile app. You can chat with perspective customers whilst you're on the go.

The Chaport system can be retrofitted to most websites so there should be nothing stopping you chatting with your custromers. If we can be of any assistance please do get in touch.